Individual Supports

Lifeline Program

The affordable in-home installation of Lifeline units allows people to continue living independently by providing them with access to emergency support if needed.

Forty years ago, Philips Lifeline founded the medical alert service industry with one mission: to help seniors live independently and confidently. Philips Lifeline wants to make sure they do everything possible to help reduce the risk of falling and get Subscribers help quickly if a fall occurs.

When you experience a fall, medical issue, or other emergency, every second counts. If you are alone, delayed medical care can jeopardize your recovery and your independence! The Philips Lifeline Medical Alert Service provides simple fast access to help 24 hours a day, 365 days a year.

How It Works

1. Summon help: Simply push your Lifeline Help Button at any time to connect  to the 24/7 Response Centre.

2. Hear a reassuring voice: A Lifeline Response Associate will access your profile and assess the situation.

3. Know help is on the way:  An Associate will contact  a neighbour, loved one, or emergency services based on your specific needs, and will follow up to confirm that help has arrived.

What they offer

Lifeline medical alert systems are built for independence and peace of mind, whether at home or on the go. With 24/7 emergency support, advanced fall detection, and GPS tracking, help is always within reach -- so you or your loved ones can live confidently every day.

• Automatic fall detection ensures help arrives, even if you can't call for it.
• On-the-go protection provides safety and security anywhere in Canada
• 24/7 emergency support connects you to trained specialists, day or night
• Customizable solutions fit your lifestyle, whether at home or on the move.

Fees

Starting at $45.95 a month

How to get started

We can assist you with setting up a referral on your behalf. Contact Hinton FCSS with any questions 780-865-6023.

Compass for the Caregiver

Caregiving can be a stressful, isolating, and overwhelming experience. It can have a negative impact on the caregiver’s physical and mental health. The COMPASS for the Caregiver program helps caregivers balance their own well-being with the challenges of caregiving.

COMPASS is a supportive multi-session workshop facilitated by someone who understands how difficult caregiving can be. Discussed in the program: dealing with guilt and grief, managing stress, improving communication, navigating the system and planning for the journey ahead.

We offer this program multiple times each year - please email Katie for more information about the next sessions.

55 & Thriving

A monthly Seniors information session to share information on topics that are important to our older adult population. Located in the Tom Peterson Room at the Hinton Library, on the first Wednesday of the month from 10:30-noon. Drop in is free, no registration required!

Our monthly sessions are back in full swing. Contact Katie for more information or to be added to our senior email list for upcoming events or senior related community information.

Upcoming Wellness Wednesdays..

November 5th

• Join us for Dementia Basics  -Dementia impacts the lives of many families and individuals in our community. Knowing more about Dementia can reduce the anxiety and fear often associated with the disease and helps us better meet the needs of those impacted  by the diagnosis. Join us for an hour of information sharing with an opportunity to ask questions.

December 3rd

• Card Making - Join us for a creative, social and fun crafting Wednesday where you can choose between Birthday or Holiday cards. Make 6 cards, registration is required. Only 15 spots available. Free to register call FCSS 780-865-6036

Income Tax Program

Offers free income tax return filing for people with simple tax returns who are within a specific lower income threshold. This program operates through volunteers and is available year-round.             

 We train volunteers to prepare taxes with Canada Revenue training. This is a no fee income tax preparation service for clients who qualify. To volunteer your skills or to see if you qualify to have your taxes completed, please call 780-865-6023.

Home Support Services 

This subsidized light housekeeping service provides support to seniors, persons with disabilities, and families in need of temporary support to remain in their homes. 

Respite Care Services

This subsidized service provides temporary relief for caregivers, giving them time to rest, travel, and/or spend time with other family and friends. 

**The type of Respite Service provided for each client is very dependent on the client needs. Contact FCSS office, 780-865-6036, to chat further about service needs, a client assessment and client plan development.** 

Program Cost

Income Level (from line 150 of notice of assessment) will be used to determine how much you pay.

How do I qualify for the Home Support and Respite Care Program?

In order to qualify you are:

• Unable to complete household tasks due to physical/mental/emotional difficulties
• Lacking a support system
• Financially unable to afford a private service
• Needing temporary relief of your primary caregiving role 

How many hours of service will be provided?

• House:  Maximum 8 hrs per month
• Apartment: Maximum 6 hrs per month

Who will the workers be and when will the work be done?

The workers will be individuals who are hard working and reliable. Once you are approved for the program you will be matched with a qualified Home Support/Support Worker and a scheduled time will be arranged.

The workers are very special trained individuals. They have housekeeping and respite care skills and are:

• Sensitive,
• Caring, and
• Adaptable to a variety of situations

Each worker has:

• Completed training, and
• Submitted a Criminal Record Check and Child Welfare Check

What housekeeping services will be offered?

• Kitchen: wash dishes, take out garbage, sweep and mop floors, wipe counters fridge, stove and microwave.
• Bathroom: clean sink, tub, inside/outside of toilets, mirrors, mop floors and take out garbage.
• Living Room/Dining Room: vacuum, dust, tidy.
• Bedrooms: Vacuum, dust, change/make beds, tidy.
• Laundry: In-home, ironing.
• Errand running: support with essential errands such as pharmacy or grocery deliveries, are offered to residents with limited mobility.

*All cleaning supplies are provided by the client.

Protect Your Assets

This program informs and brings awareness on frauds and scams to older adults, their family members, and other members of the community. Offering information such as; sharing information and awareness of types of frauds and scams, sharing possible prevention tips, sharing suggestions on what to do if it happens. Contact Hinton FCSS if you have questions or would like to learn more.