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Family and Community Support Services
About FCSS
The overall objective of FCSS is to develop locally driven, prevention-based social initiatives to enhance the wellbeing of individuals, families, and communities. These initiatives must align with the provincially mandated outcomes based on legislation and regulations. Throughout FCSS’s nearly 40 years in the Hinton community, a key objective has been building community and creating a sense of support and belonging for residents.
Provincial Preventative Mandates
Hinton’s FCSS department designs services in alignment with the four mandates for prevention-based programming as outlined by the Province of Alberta:
1. Homelessness
2. Poverty
3. Domestic Violence
4. Mental Health
Wellbeing & Resiliency Framework
FCSS also factors in the Wellbeing and Resiliency Framework. This provincially designed framework sets out the objectives for family and children-based programming, including:
1. Child Development and Well-being
2. Caregiver Capacity Building
3. Social Connections
- FCSS Manager
- FCSS Assistant Manager
- Administrative Assistant
- Individual Supports Coord.
- Family Life Coord.
- Community Connections Coord.
- Caregiver Education Coord.
- HKFS Supervisor
- HKFS Coordinator
- Youth Centre Coord.
Caryn is the FCSS Manager; she oversees all FCSS programs and Hinton Transit!
If you'd like to connect with Caryn, give her a call at 780-865-6031 or send her an email!
To see more information on transportation, view the webpage here!
Why Caryn Loves Hinton
"I have lived in Hinton since 2012, but it felt like home to me after just a few visits. The real sense of community and the variety of outdoor opportunities is what makes Hinton most special to me."
Torrie is the FCSS Assistant Manager; she oversees the child and youth programs at FCSS.
If you'd like to connect with Torrie, give her a call at 780-865-6073 or send her an email!
Why Torrie Loves Hinton
When I first moved to Hinton, the people in the community were more welcoming than I could have imagined. The sense of belonging was immediate. The variety of activities, including the nicest dog park I’ve ever seen, makes me happy to now call Hinton home. Of course you can’t forget to mention those amazing mountain views coming from the flattest province in Canada!
Carolyn is the FCSS Administrative Assistant; she will likely be the first one to welcome you into our FCSS office! If you're not sure who to go to, Carolyn will direct you!
If you'd like to connect with Carolyn, give her a call at 780-865-6036 or send her an email!
Why Carolyn Loves Hinton
I love the outdoor activities that Hinton has to offer; the endless trails for walking or biking and ATV trails. I love that we are so close to Jasper National Park and William Switzer Provincial Park.
Katie is the FCSS Coordinator: Individual Supports; she's here to help all residents with one-on-one customized services to ensure residents have the support, skills, and resources they need to thrive.
If you'd like to connect with Katie, give her a call at
780-865-6023 or send her an email!
Why Katie Loves Hinton
I love living in Hinton because there are always so many outdoor adventures to find in any season. We are lucky to live in one of the most beautiful parts of the world with stunning mountains, wildlife, lakes, trails and forests right at our feet. Living in a smaller community you get to know your neighbours well and it's the people and the community that make it a great place to raise a family!
Katie's Programs:
- LINKages: pairs children and seniors for rewarding engagement opportunities.
- Lifeline: in-home installation of Phillips Lifeline systems to support independent living through access to emergency services.
- Compass for the Caregiver: a multi-session workshop for caregivers to come together for support, education, and resources.
- 55 & Thriving: monthly information sessions geared to seniors on a number of different topics.
- Protect Your Assets: Fraud and scam protection awareness.
- Community Volunteer Income Tax Program: residents within a certain income threshold are eligible to get their annual tax returns completed by a volunteer for free.
- Home Support & Errand Running: our Home Support team is able to support residents with light housekeeping and errand running. These services are offered on a sliding-fee scale.
- Meals on Wheels: meals are delivered through a partnership with the Meals on Wheels program.
To view or inquire about Katie's programs, visit her webpage!
Brooke is the FCSS Family Life Coordinator: She develops and implements programs, facilitates, education and awareness programs, events and programs that enhance the health and well-being of families.
If you'd like to connect with Brooke, give her a call at 780-817-4881 or send her an email!
Brooke's Programs:
- Rural Mental Health Project
- Family Education & Events: opportunities for families to engage in the community, learn, and connect.
- Protect Your Assets: Fraud and Scam Protection Awareness
- Annual Registration & Information Fair
To view or inquire about Brooke's programs, visit her webpage!
Why Brooke Loves Hinton
"I love the limitless outdoor playground that surrounds us. My family and I are avid outdoor enthusiasts that love learning, playing, exploring and adventuring the vast wilderness. Having close access to the National park and Provincial park right outside our front door allows endless FUN! Not native to Hinton, I appreciate the solid sense of community that has made my family and I feel welcomed and supported. Hope to see you on the trail one day!"
Lisa is the FCSS Coordinator: Community Connections; she's here to build capacity for community well-being and give residents a sense of responsibility, appreciation, and engagement with our community.
If you'd like to connect with Lisa, give her a call at 780-865-2670 or send her an email!
Lisa's Programs:
- Interagency: Lisa hosts a monthly meeting of agencies and organizations to collaborate, connect, and share resources.
- Volunteer Services: This service is designed to be a central agency to connect community volunteers with agencies in need of support.
- Neighbourhood Block Party: build connections in your community by hosting a block party in your neighbourhood with support and guidance.
- Hello Hinton: we can help make your move to Hinton easier with support and resources to help you get settled.
- Hinton Family Centre: a space for caregivers to build connections with their young children and with other parents through interactive play and support.
To view or inquire about Lisa's programs, visit her webpage!
Why Lisa Loves Hinton:
"I was born and raised since 1973 and never left, not ever."
The Caregiver Education Coordinator is here to offer education and support to caregivers to increase their capacity to create safe, responsive, and nurturing environments and encourage healthy child development.
Programs:
- 1-1 Caregiver Education & Support: We will meet one-on-one with caregivers to develop plans and offer supports for caregivers of children ages 0-18.
- Support & Education Groups: There are a variety of courses, workshops, and groups on specific topics such as book clubs, new mom support, education courses and more. Check out the webpage for program details.
- Ages & Stages Questionnaires: We are able to offer developmental screenings for children ages 0-6 to assess development.
To view or inquire about these programs, visit the webpage!
Margo is the Childcare Programs Supervisor. She manages the Hinton Kids for Success out-of-school care program during the school year, and the Discovery Camp program during the summer months!
You can reach Margo for any questions at
780-223-9217 or send her an email
Why Margo Loves Hinton
I love Hinton because of its endless possibilities and adventures! The kindness that surrounds this town make it truly feel like home. The mountains are an added plus!
Hinton Kids for Success Programs:
- Hinton Kids for Success Out-of-School Care: this subsidy-eligible licensed program offers professional, age-appropriate care for children aged 5-12.
- Discovery Camp: this summer camp offers daily adventures and learning opportunities for children aged 5-12.
To view or inquire about Hinton Kids for Success or Discovery Camp, visit the webpage!
The Childcare Programs Coordinator manages programming and coordinates the Hinton Kids for Success out-of-school care program during the school year, and the Discovery Camp program during the summer months!
Hinton Kids for Success Programs:
- Hinton Kids for Success Out-of-School Care: this subsidy-eligible licensed program offers professional, age-appropriate care for children aged 5-12.
- Discovery Camp: this summer camp offers daily adventures and learning opportunities for children aged 5-12.
To view or inquire about Hinton Kids for Success or Discovery Camp, visit the webpage!
James is the Hinton Youth Centre Coordinator; he handles the day-to-day operations at the Hinton Youth Centre, developing programming and offering services for Hinton's teens.
If you'd like to connect with James, give him a call at 780-865-6029 or send him an email!
Hinton Youth Centre Programs:
- Drop-In Centre: youth ages 13-18 are invited to visit the Youth Centre anytime on Tuesday to Saturday from 3-9 pm to hang out, play games, have a snack, and visit.
- Resume Support: if a teen is looking for work, our team can help get their resume ready for employers.
- Community Volunteering: youth have so much to offer and we like to get them out in the community to give back and help out!
- Hinton Youth Advisory Council: this committee provides teens with the opportunity to hone their leadership skills.
To view or inquire about the Hinton Youth Centre, visit the webpage!
Why James Loves Hinton
"I have been living in Hinton for over 3 years now and it has been great. Everyone is very friendly, and the people come together in times of need. It has been great building relationships within this small community. Also coming from the east coast, the mountains! Glad to call Hinton my home."