Assessment Enquiries & Complaints

If you believe there is an error on your assessment, please give us the opportunity to review it with you. If you are not satisfied after speaking with an assessor, you may file a written complaint to the Assessment Review Board within 60 days of the date on your assessment notice. 

Assessment Inquiries

Contact Powers and Associates Appraisal Services at 1-877-867-9079 or by email

Assessment Complaints

Pursuant to Section 46 of the Municipal Government Act

If you believe your assessment is unfair, you may file a written complaint to the Assessment Review Board. The Assessment Review Board has the authority to review your assessment and direct the assessor to make amendments. The function of the Assessment Review Board is to hear evidence as to whether your property is assessed on an equitable basis with similar properties.

Pursuant to Section 460 of the Municipal Government Act

A person wishing to make a complaint about any assessment must do so in accordance with this section.
  • A complaint must be filed in writing by completing the assessment appeal / complaint form
  • A complaint must explain why the complainant believes the information shown on an assessment or tax notice is incorrect.
  • A complaint must be filed along with the fee at the Town of Hinton.

Pursuant to Section 308 (5) under subsection (4) of the Municipal Government Act

In respect of linear property an Assessment Review Board has no jurisdiction to deal with complaints about assessments for linear property, and the Municipal Government Board has jurisdiction to hear complaints about assessments for linear property.

Please note that your complaint must be made on or before the final date of complaint as shown on the front of your current Property Assessment and Tax Notice.

Pursuant to Section 479 of the Municipal Government Act

A complaint against your assessed property value does not exempt you from paying taxes on time or, from late payment penalties. If a complaint is successful, the adjustment will be applied to the tax roll. Refund requests must be made in writing.

Assessment Complaint Fees

Category of Complaint  Current
3 or more dwellings and farm land $50
4 or more dwellings $650
$1 - $500,000 assessed value $300
$500,001 - 1,000,000 assessed value $500
$1,000,001 - 4,000,000 assessed value $650
$4,000,001 and above assessed value $650
Tax Notices $30
Linear property - Power Generation $650
Linear property - Other $50
Equalized Assessment $650

To learn about the province's property assessment and taxation system, download the Guide to Property Assessment and Taxation in Alberta (PDF). It is helpful for anyone who wants or needs to understand how the property assessment and taxation system works.