COVID-19 Information for Residents

If you think you may have COVID-19, immediately complete this resource and then call 811.

Copy of Reopening Hinton Plan

Last Update: July 09, 2020 4:00 PM

On June 15, 2020, the Town of Hinton announced staged re-opening of the Government Centre. learn more in the civicsend here.

The Town of Hinton is acting in the interest of public safety, proactively responding to an evolving worldwide scenario involving COVID-19. Community health and safety is our priority. We are taking immediate steps to help reduce the risk to our residents, visitors and employees.

The nature of services offered in some Town facilities result in an inability to enforce recommended social distancing practices. Additionally, there are limited staffing numbers, making service maintenance challenging if illness were to spread. 

Critical and Essential Services Continuing

At this time, the Town of Hinton has no impacts to core services based on COVID-19 response; while our buildings may be closed, many staff members continue to work in alternate capacities. This means garbage, water, roads, emergency and protective services are all continuing. Please continue to place waste containers for pick up in line with your scheduled collection date, and call 780-865-2634 for Infrastructure Services and Parks questions or requests.  For a detailed listing of Community Service statuses, please view ComServ

Taxes and Utilities Deferred

During a Special Meeting of Council held this (April 7, 2020) afternoon, Hinton Town Council took actions which are intended to provide relief to COVID-19 impacted residents.

These actions offer residents the ability to defer payment and penalties for Property Taxes until August 31, 2020 as well as defer payment and penalties for Town utilities for a period of 120 days ending in August 2020.

Learn more in the CivicSend, available here:, or visit

Further Information

The Town of Hinton Emergency Operations Centre is committed to issuing a communication every operational period. These updates are circulated first via News and Announcements Civicsend (click here to subscribe), shared to our facebook page (like us here), and then updated on our COVID-19 web page (available here).

Find out more on AHS’s COVID-19 website, Government of Alberta, and Town of Hinton Newsflash

  1. Closures
  2. Prevention Information
  3. Town Business
  4. Aid for Individuals
  5. Complaints
  6. Newsfeed

Facility Opening Plans

Opening Statuses

For residents convenience, the Town of Hinton has prepared, and updated, the above image representing open statuses and plans for many core facilities. 

For further reference on Community Services’ statuses and updates, please view tomorrow’s edition of ComServ


  • Government Centre
  • Spray Park, Spray Park Washroom and Change Rooms
  • All Outhouses (Bike Park / Mary Reimer sports fields / Maxwell Lake/ Lions Park / Erith Park)
  • Tennis Courts/Pickle Ball Courts
  • Protective Services (RCMP) Building
  • Infrastructure Services Building
  • Mary Reimer Park washroom facility

Courts/Other Facilities

Courts 1, 2, & 4 and Meeting Room available for public use. Bouldering wall will remain closed until precautionary measures are in place.

Target for reopening July 13, 2020

The West Fraser Guild

Reduced Hours Tentative: July 13, 2020

Full Opening Tentative: August 4, 2020

Emergency Services Building (Fire Hall/Bylaw Offices)

Tentative date of July 13, 2020 targeted for reopening.

Hinton Municipal Library

Phase 2 coming soon! Phase 2 of the library’s Relaunch Transition Plan will expand on appointment only services including lobby pickups, exam proctoring, and use of public computers. 

Kinsmen Park Public Washroom Facilities/Porta-Potties


Athabasca Riverfront Park 

Targeted for completion July 17, 2020


(pool opening tentative date: late August)

More information in tomorrow’s ComServ.


(ice available tentative date: late August)

More information in tomorrow’s ComServ.

Youth Centre

Scheduled for Reopening September 7, 2020.